Customer Care
PAYMENT OPTIONS
Credit or debit card charge (VISA, MASTERCARD) – no extra charges.
Bank account deposit – no extra charges.
Account Holder: Alkistis Stamataki
Account Number: 202 – 00 – 2340000860
ΙΒΑΝ: GR24 0140 2020 2020 0234 0000 860
Via PayPal – no extra charges.
Cash on delivery, available only within Greece and with an extra charge of 4,00 euros.
SHIPMENT AND DELIVERY
Your order will be shipped within 15 working days after it has been placed and confirmed. For deliveries within Greece, shipping costs are 2,50 € for Attica and 4,0 € rest of Greece. For international delivery, shipping costs are 25 €.
All orders over 80 € will be delivered for free. (Only for Greece)
RETURN POLICY
In case you are not happy with your purchase, you can contact us via e-mail at aetherjewellry@gmail.com indicating «PRODUCT RETURN» in the subject and mentioning your order code and the code of the product that you wish to return, so we can let you know how you can do so.
All returns are executed via a partner courier company, with no shipping costs or extra charges. All items must be returned in their original condition and package, from the country that the order was delivered to, along with the receipt or invoice of purchase and the return form filled out.
After we have received your product, you can submit a new order indicating «PRODUCT RETURN» in the comments. The cost of the returned product will be deducted from the total cost of your new order.
Alternatively, you can always schedule an appointment and visit our showroom (Cholargos, 117, 17is Noemvriou str.,) in order to return the product.
Product returns are accepted within 15 days after delivery. In case of a product return, no refund is made.
*The terms and conditions described in this return policy apply only to online purchases from this e-shop.
